Privacy Policy

Last updated: 24 July 2026

This Privacy Policy describes how CabRadar ("we", "us", or "our") collects, uses, stores, and deletes information when you use the CabRadar mobile application and our website at cabradar-web.pages.dev (the "Service").

This policy applies to all users. It explains our practices in plain language so you can understand what data we collect and your choices.

1. Who we are

CabRadar is a mobile app for licensed taxi and private-hire drivers. We provide traffic, disruption, and transport-related information.

Data controller contact: hellocabradar@gmail.com

2. Information we collect

Depending on how you use the Service, we may collect:

• Account information — email address and authentication identifiers when you create or sign in to an account.
• Location information — device location if you grant location permission.
• Device information — device type, operating system, app version, and push notification tokens if enabled.
• User-generated content — disruption or road reports and related details you submit.
• Usage and diagnostic data — technical logs needed to operate, secure, and improve the Service.

3. Google user data

If you choose to sign in with Google, CabRadar uses Google Sign-In via Firebase Authentication. Google shares the following information with us for authentication purposes only:

• Your email address
• Your display name
• Your Google account ID (a unique identifier)
• Your profile picture URL, if available from your Google account

How we use Google user data:

• To create and manage your CabRadar account
• To authenticate you when you return to the app
• To associate your submitted reports and account activity with you
• To respond to account-related support requests
• To maintain the security and integrity of the Service

What we do not do with Google user data:

• We do not sell Google user data
• We do not use Google user data for advertising
• We do not access your Gmail, Google Drive, Calendar, Contacts, or other Google services beyond basic sign-in profile information listed above
• We do not share Google user data with third parties except as described in Section 6 (service providers needed to operate the app)

Google's use of information is also governed by Google's Privacy Policy. You can revoke CabRadar's access to your Google account at any time via your Google Account permissions page.

4. Email magic link sign-in

If you sign in with an email magic link instead of Google, we collect your email address to send a one-time sign-in link and to maintain your account. We store your email locally on your device during the sign-in process and in our authentication system after sign-in completes.

5. How we use information (general)

• Provide, maintain, and improve the Service
• Display location-relevant traffic and disruption information
• Send push notifications you have opted into
• Process and display user-submitted reports
• Respond to support requests and protect against abuse

6. Third-party service providers

We use trusted providers to operate the Service. They process data on our behalf only as needed:

• Google Firebase — authentication, infrastructure, messaging (Firebase Privacy)
• Google Sign-In — optional account sign-in (Google Privacy)
• Mapbox — map display (Mapbox Privacy)
• Cloudflare — website hosting and backend services (Cloudflare Privacy)

7. Data sharing

We do not sell personal information. We may share information with service providers above, when required by law, or to protect rights and safety. User-submitted disruption reports may be visible to other app users.

8. Data retention

We retain account data while your account is active and for a reasonable period afterward unless you request deletion. Technical logs are retained for a limited period needed for security and operations.

9. How to request deletion of your data

You can request deletion of your CabRadar account and associated personal data at any time:

1. Email hellocabradar@gmail.com from the email address linked to your account (or the Google account email you used to sign in).
2. Use the subject line: Account deletion request.
3. We will verify your request and delete your account data from our authentication system and related services within 30 days, unless we must retain certain information for legal or security reasons.

You may also revoke Google Sign-In access directly in your Google Account settings. Revoking Google access prevents future sign-in but may not delete data already stored in CabRadar — email us for full deletion.

Deleting your account may remove access to features that require sign-in and may not delete user-submitted reports that have already been shared with other users, where removal would affect service integrity.

10. Your rights

Depending on your location (including UK/EEA), you may have the right to access, correct, delete, restrict, or object to processing of your data, and to data portability. Contact hellocabradar@gmail.com to exercise these rights. You may lodge a complaint with your local data protection authority.

11. Location and notifications

Location and notifications are used only with your device permission. You can disable them in device settings at any time.

12. Security

We use HTTPS encryption and industry-standard authentication practices. No system is completely secure.

13. Children

The Service is not directed at children under 16. We do not knowingly collect data from children.

14. International transfers

Data may be processed in countries where our providers operate. We use appropriate safeguards where required.

15. Changes to this policy

We may update this policy and will post changes on this page with an updated date. Material changes will be communicated where appropriate.

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